BEP 75 ADV - Performance Appraisals: Giving Feedback (Part 1) bep 75副-考績：給予反饋（第一部分）
Performance appraisals - sometimes called job performance evaluations or reviews - are a powerful way to develop staff’s potential.考績-有時也稱為工作表現的評價或評論-是一個強大的發展之路的工作人員的潛力。 These skills are important not just for這些技能是重要的不只是 HR (Human Resources) professionals 人力資源（人力資源）的專業人士 , but for any manager or supervisor who has responsibilities over other staff. ，但對於任何經理或主管誰的責任，已超過其他工作人員。
For appraisals to succeed, however, it’s important that they are conducted in a structured way.為評議要取得成功，不過，它的重要的是，他們都進行了有條理的方式。 In addition, it’s important that skill and diplomacy are used to handle the two main tasks of the appraisal - giving effective feedback and setting goals.此外，它是非常重要的技巧和外交是用來處理兩項主要任務的評價-給予有效的反饋，並設定目標。
So this is the first in a two-part Business English Podcast lesson that focuses on structure, skill and diplomacy in performance appraisals.因此，這是首次在一個分為兩部分商務英語播客的教訓，重點是結構，技巧和外交的考績。 In this podcast, we will deal with giving feedback.在這方面的播客，我們會處理給予反饋。 In the second, we will handle setting goals.在第二，我們會處理設定目標。
This episode focuses on giving effective feedback that creates a positive environment and builds trust.這次事件的重點是給予有效的反饋，創造一個積極的環境和建立信任。 These feedback skills are useful not only in performance appraisals, but also in any situation that requires making critical comments to someone about their work.這些反饋的技能是有益的，不僅在考績，而且在任何情況下，需要做出關鍵的評論，有人對他們的工作。
Wendy is a new hire at ConStar’s videoconference call center.溫蒂是一個新的租用constar的視頻呼叫中心。 She has been working there for about 10 months, including training, so now it’s time for her first six-month performance review.她一直在那裡工作了約10個月，包括培訓，所以現在的時間為她的首6個月的業績審查。 Derrick, the manager of the operations department, will be giving Wendy her appraisal.井架，經理的業務部門，將給予溫迪她的評價。
As a “videoconference coordinator” for ConStar, Wendy’s job requires using special equipment to set up and connect videoconferences for Fortune 500 clients.作為一個“視像會議協調員” constar ，溫迪的工作，需要使用特殊設備，以建立和連接電視，為財富500強的客戶。 ConStar’s customers hold regular remote meetings among multiple locations all around the world. constar的客戶定期舉行遠程會議之間的多個地點都在世界各地。 Wendy’s job is to make the connections between locations and to solve customer’s problems when they call into the help desk.溫迪的工作是使之間的聯繫的地點和解決客戶的問題時，他們呼籲到幫助台。
What kind of feedback will Derrick give Wendy?什麼樣的反饋將井架，讓溫迪？ She is really smart, but she tends to get hot under the collar when she works under pressure.她實在是聰明，但她往往得到熱下的衣領時，她的壓力下，工程。 That means, she gets upset when she feels job stress.這意味著，她得到底價時，她覺得工作壓力。 Sometimes she loses her temper, and her colleagues have complained about it.有時，她失去她的脾氣，和她的同事們一直抱怨它。
Listening Questions: 聽力問題：
1) How many meetings is Wendy handling per day at the moment? 1 ）多少次會議是溫迪處理每天在此時？
2) What’s the main issue that Derrick wants to give Wendy feedback on? 2 ）什麼樣的主要問題井架想給予溫迪的反饋意見？
3) What advice does Derrick give Wendy to help her correct the problem? 3 ）有什麼意見，是否給予井架溫迪，以幫助她正確的問題呢？
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Related Topics 相關主題
- BEP 76 ADV - Performance Appraisals: Setting Goals (Part 2) bep 76副-考績：設定目標（第2部分）
- BVP 02: Human Resources - Training Manager邊值問題02 ：人力資源-培訓經理
- Business Vocabulary BVP 01 - Human Resources: HR Manager商業詞彙邊值問題01 -人力資源：人力資源經理
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Thank you for giving wonderful support to speaking in good english.謝謝你給美好的支持來說，在良好的英語。 India.(Vasu).印度（瓦蘇） 。