BEP 21 - Telephoning: Opening Calls and Taking Messages
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Time is very short for all the proposals to be received, and so far, the aircraft company hasn’t received anything from this supplier.
Follow this link for the complete telephone alphabet:
http://www.dynamoo.com/technical/nato-phonetic-alphabet.pdf
Related Topics
- BEP 22 - Telephoning: Handling Enquiries and Technical Problems
- BEP 69 INT - Telephoning: Leaving a Message
- BEP 46 ADV - Cold Calling: Getting off to a Good Start
(11 votes, average: 4.64 out of 5)
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Thank you so much. After practicing my telephone language and accent, i can make many office relationships.
The podcast programs are great for both business English instructors and learners at appropriate levels. Thanks for this kind of global contribution to the network.
I wonder if I could get transcripts about the podcasts.