A new version of this lesson is available here: BEP 21 A – Telephone Skills: Starting a Call
This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Time is very short for all the proposals to be received, and so far, the aircraft company hasn’t received anything from this supplier.
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The podcast programs are great for both business English instructors and learners at appropriate levels. Thanks for this kind of global contribution to the network.
I wonder if I could get transcripts about the podcasts.
Thank you so much. After practicing my telephone language and accent, i can make many office relationships.
I really learnes a lot from these Telephoning calls. How to talk with people in an Professional way, and the new thing I learned that is helpful is the Telephone alphabet.
Thank You
I really appreciate your help with telephoning tips. They are v helpful.
It’s really helpful to improve my essential telephone skills
I learn a lot from it.
I really appreciate your help as it ´s rather useful and interesting. I wonder if we can get the tapescript of listenings. Thanks in advance.
How can we download the transcript of BEP 21 Telephoning : Opening calls and taking messages.
Thanks
Regards
@Prudence,
PDF transcripts (Study Notes) for each podcast are linked to at the bottom of each lesson page.
Thanks for the informative lesson.
Can I download to i-pod BEP21 or previous contents? In the current situation, the number of programmes are limited.
with these helps from websites such as yours, every jobs are easy.
thank you